Ebix Health
Customer Support
LuminX customer support

Our number one priority is customer satisfaction. We have an experienced staff who will listen to your LuminX support and enhancement issues, and develop viable solutions to meet your needs. Whether you need an answer to a product inquiry or help with a technical issue, the LuminX team is here to help.

With the help of our LuminX experts, you can make our system sing.  We offer three types of service:

Customer Service: To answer basic questions on system usage, claims payment, report balancing, etc.

Product Support: To answer product-specific issues that require technical program expertise, such as file system issues, program revisions, changes to report output, etc.

Technical Support: To assist you with IT-related issues, such as server installations, network configurations, hardware upgrades, etc.